Payments & Delivery



All products offered on the website are paid for before dispatch/download. Payment is securely made by debit/credit card through Stripe.

For Hypnotherapy or Coaching sessions and individual attendance at Training courses, Payment by PayPal is also available in advance. Payments can be made by cheque or in person, by cash. Cash should never be sent through the post.

Payments for Training at organisations are normally payable on receipt of our invoice and are payable within 10 working days.


All products ordered are sent as soon as possible after receipt of order and payment. All items are posted by Royal Mail Recorded Delivery. Postage and packing are included in the price of all products.


We endeavour to maintain a high standard of quality with our products. In the unlikely event of a faulty Compact Disc being received please return it and contact us within 7 days of receipt. Please note that we will only replace or refund faulty discs. In the event of problems with downloads please contact us.